Job Details

ID #42584050
Estado California
Ciudad Santaclara
Full-time
Salario USD TBD TBD
Fuente Palo Alto Networks
Showed 2022-06-07
Fecha 2022-06-08
Fecha tope 2022-08-07
Categoría Etcétera
Crear un currículum vítae

Customer Success Engineer, Cortex XSOAR Remote / WFH

California, Santaclara, 95050 Santaclara USA

Vacancy caducado!

Our MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.Your CareerCortex Customer Success Engineers are responsible for empowering our clients to automate their Security Operations, streamlining the analyst processes and helping provide return on investment for the XSOAR platform. You are a key component of our company’s success, working together with customers, partners, and their awesome Cortex colleagues.Your ImpactSecurity orchestration and automation is complex, so as a Customer Success Engineer you will assist our customers with implementing and customizing our platform to automate their Incident Response processes

You will also train our clients, resolve issues, respond to product questions and generally help level up our client's understanding so they can work independently

Technical services include writing custom scripts and system troubleshootin

Your ExperienceExperience in customer-facing roles

Ability to develop and maintain scripts in Python, Powershell or JavaScript

Understanding a variety of security products and secure coding techniques

Linux system administration & troubleshooting experience

Familiarity with the different products, processes, and ecosystem

Experience as a Security Incident Responder or SOC analyst/manager

Ability to work under pressure, and prioritize tasks accordingly

Our CommitmentWe’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks (https://www.facebook.com/LifeatPaloAltoNetworks/) page and our diversity website (https://www.paloaltonetworks.com/company/about-us/inclusion-diversity) .Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected] information will be kept confidential according to EEO guidelines.Covid-19 Vaccination Information for Palo Alto Networks JobsVaccine requirements and disclosure obligations vary by country.

Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:

The job requires accessing a company worksite

The job requires in-person customer contact and the customer has implemented such requirements

You choose to access a Palo Alto Networks worksite

If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

Vacancy caducado!

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