Sr. Collections Representative
Business and Financial Services/Controller
Summary of Job Details
Responsible for the management of student loan portfolios and sundry debts as assigned. Maintains knowledge of Federal, State and University policies and procedures. Maintains standards in accordance with the departmental Mission Statement and Customer Service program. Participates in the Employee Partnership program and trains Collection Unit team members on areas of expertise.
Required Qualifications
Bachelor’s degree in accounting, economics or business, or equivalent combination of education and experience.
Proven excellent financial and analytical skills and experience working on an inclusive, effective, service-oriented team. Excellent communication, analytical, and technical skills. Ability to work with minimal direction to coordinate and execute numerous tasks simultaneously.
Requires demonstrated ability to effectively apply analytical, organizational, and problem-solving skills to interpret Federal student loan regulations and strong interpersonal skills to communicate those regulations and to UCSB Alumni. Must be able to maintain confidentiality and exercise good judgment, logic, tact, and diplomacy while performing the critical duties of the position
Special Conditions of Employment
Satisfactory criminal history background check
UCSB is a Tobacco-Free environment.
Days/Hours: Mon-Fri, 8:00am-5:00pm
UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.
Application review begins 2/21/25
Apply online at https://jobs.ucsb.edu
Job #75944