Manager of Internal Communications

Manager of Internal Communications

Public Affairs & Communications

Summary of Job Details

Reporting to and working closely with the Vice Chancellor for External Relations ("VC-ER"), the Manager of Internal Communications ("Manager") helps strategically evaluate, manage, and improve UC Santa Barbara's internal communications directed primarily, but not limited to, staff and faculty audiences. The position requires proactive and creative thinking about the range of work performed across UC Santa Barbara and how campus leaders can communicate in effective ways to diverse groups of staff and faculty to achieve strategic goals. The position also requires understanding of issues faced by a large and decentralized communications function, and candidates must have experience producing written content and other executive level communications in a multi-platform environment. The Manager serves as a key member of the communications team and will help to create and develop an overarching framework and communication plan that effectively and creatively conveys the UC Santa Barbara brand and leadership objectives to internal audiences. Working with the VC-ER and the Chief Marketing Officer ("CMO"), and campus leadership, the Manager will develop broad messages and create strategies for targeting the campus's internal audiences. Duties include writing, editing and coordinating message distribution with campus leadership. Monitoring metrics such as open rates to determine the optimal strategies for effective reaching members of the campus community, evaluating and rolling out new internal communications tools, and developing feedback systems. The ideal candidate will possess exceptional writing and copyediting skills and be highly organized and detail-oriented. Under the supervision of the VC-ER, the Manager is expected to work independently, determining and setting individual and programmatic goals and priorities. Work is reviewed in terms of meeting objectives, quality of work, the ability to build consensus and earn trust in a highly decentralized organization.

Required Qualifications

Bachelor's degree in related area and / or equivalent experience / training

7-9 years Relevant experience in communications, including internal communications is required.

Advanced knowledge and understanding of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications.

Advanced skills to create, develop, and implement long and short-term strategic communication plans.

Excellent written, verbal, interpersonal communications, active listening and political acumen skills

Special Conditions of Employment

Satisfactory Conviction History Report

UCSB is a Tobacco-Free environment.

Days/Hours:

UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

Application review begins

Apply online at https://jobs.ucsb.edu

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