Citations and Adjudication Supervisor
Parking Office
Summary of Job Details
The Citation and Adjudication Supervisor oversees and administers the Citation and Adjudication Operation in Transportation & Parking Services (TPS). Responsible for over $1 million collected annually into the Fines and Forfeitures account. Oversees Citations and Adjudication unit in the performance of their daily duties. Ensures high level customer support and problem solving. Responsible for coordination and integration of databases for numerous vendors as well as on campus systems such as T2, Iris, ParkMobile, UCPath, BARC, Mercury, and Gold. Acts as liaison between Parking Services, other campus departments and the public. Responsible for overseeing all aspects of citation processing including citation appeals, Administrative Hearings, DMV interface, and preparation of letters for mailing as well as routine or complex correspondence. In compliance with the California Vehicle Code (CVC), uses independent judgment in the adjudication of citation appeals. Addresses customer problems and complaints. Interacts with a highly diverse campus population in dealing with complex issues of campus access and parking at UCSB, by exercising diplomacy and tact even in the face of adversity.
Required Qualifications
High School Diploma
1-3 years Experience with parking operations; policies and procedures.
Special Conditions of Employment
Required to hold a valid driver's license, have a driving record that is in accordance with local policies and procedures, and/or enroll in the California Employer Pull Notice Program.
Satisfactory criminal historybackground check
UCSB is a Tobacco-Free environment.
Days/Hours: Monday - Friday 8:00am - 5:00pm
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Application review begins 7/3/2025
Apply online at https://jobs.ucsb.edu
Job #79021