Job Title: Restaurant Floor Supervisor
Location: Goleta, Santa Barbara CA
Company: Jeannine's Bakery
Job Type: Full-time
Salary: Competitive, based on experience
Job Description
Jeannine's seeks a dynamic and experienced Restaurant Floor Supervisor to join our team. The ideal candidate will oversee the restaurant's daily operations, ensure exceptional customer service, and maintain high food quality and presentation standards. If you are passionate about the hospitality industry and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities
Supervise and coordinate the activities of the restaurant staff to ensure smooth and efficient operations.
Provide excellent customer service by promptly addressing and resolving customer inquiries and complaints.
Monitor and maintain cleanliness and organization of the restaurant floor.
Train, mentor, and evaluate staff performance, providing feedback and coaching as needed.
Ensure compliance with health and safety regulations and company policies.
Assist in managing inventory and ordering supplies as necessary.
Collaborate with the management team to develop and implement strategies for improving customer satisfaction and operational efficiency.
Handle cash credit transactions and ensure accurate financial reporting.
Support shift changes.
Conduct regular inspections to ensure high food quality standards, presentation, and service.
Qualifications
A high school diploma or equivalent; additional hospitality or related field certification is a plus.
Restaurant, coffee shop (barista) experience is preferred.
Proven experience as a restaurant floor supervisor or similar role in the hospitality industry.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle stressful situations effectively.
Knowledge of health and safety regulations and best practices in food service.
Proficiency in using POS systems.
Proficiency with computer programs is a plus.
Flexibility to work evenings, weekends, and holidays as required.
Benefits
Health, dental, and vision insurance.
401K
Complimentary meal while working.
Opportunities for professional development and career advancement.
Supportive and inclusive work environment.
How to Apply
Interested candidates are invited to submit their application, resume, and cover letter outlining their relevant experience with the subject line "Restaurant Floor Supervisor Application".
Applications will be accepted until July 31, 2024.
Jeannine's is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.