Looking for a job that offers the best of working both in and outdoors on the Central Coast?, enjoying the fresh air and fun activities related to running a successful campground?, making sure guests have a relaxing time away from home? Then look no further than Sun Outdoors Santa Barbara!
Here at Sun Outdoors Santa Barbara we have the benefit of a hybrid work place mixing both the jobs of a Park Ranger and Front Desk, some of these responsibilities include routine office/clerical responsibilities for our resort. You will also serve as the face of the resort as you interact with current and prospective guests who come to the office with questions and concerns or those you might come across performing outdoor campground responsibilities.
OVERVIEW
Front Desk Agent handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.
JOB DUTIES
Greet and welcome guests on the property, sort through and send resort comments, suggestions, and complaints to the Resort Manager.
Check guests in and out for their reservations.
Assist guests with making future reservations both in person and over the phone.
Maintain petty cash fund.
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
Perform hourly camp checks to ensure guests are following park rules and checking for trespassers on property.
Other duties as assigned.
Requirements
High School Diploma or GED
Administrative experience (preferred)
Strong customer service skills
Excellent telephone skills
Good problem-solving skills
Maintain a professional appearance
Intermediate to advanced computer proficiency, ability to use Microsoft Office Suite
RV resort office or hotel front desk experience,a plus
Rewarding Benefits
You will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun Matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance Program
Legal Assistance Program
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members
Team Member Perks & Discount program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more!
Paid Time off including holidays, vacations, personal, sick time, bereavement and pay for jury duty.
Work Remotely:
No
Job Type: Full-time
Salary: $18.00
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Night shift
Overtime
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Hotel experience: 1 year (Preferred)
Work Location: One location
EOE