Jr Account Manager

Job Title:             Jr Account ManagerDepartment:      Credit-AgencyReports To:        VP, Credit-AgencyFLSA Status:       Non-ExemptManagement:   NoSalary Range: $45,000 - $55,000 PRIMARY FUNCTIONS: The Jr. Account Manager responsibilities include providing customer support to Account Managers, internal staff, and brokers, as well as assisting with pipeline management by following up on stagnant loans. The position serves as a liaison between sales and operations teams and supports standard Account Manager tasks such as handling Closing Disclosures (CDs), SSA-89s, Verbal Verifications of Employment (VVOEs), and Funding Shield activities. Ongoing training is conducted by observing Account Managers to better understand loan processes, guidelines, and condition reviews.ESSENTIAL DUTIES AND RESPONSIBILITIES:Customer support role to Account Manager, Internal Staff and Brokers.Pipeline management support, including follow-up on stagnant loans.Liaison between sales and operations staff.Assist in standard AM tasks – CDs, SSA-89s, VVOEs and Funding Shield.Shadow Account Managers for ongoing training of loan processes, guidelines and condition review.Any additional duties as assigned by Management.DESIRED PERSONAL CHARACTERISTICS:Detail oriented and committed to the highest qualitySelf-Starter with positive Can-Do attitudeWorks well under pressure and relishes the responsibility that comes with the jobProblem solving and analysisDecision makingResults drivenCommunication proficiencyAn open-minded individual that embraces change and innovationEDUCATION:High School DiplomaEXPERIENCE:Experience in the Mortgage industry preferredPHYSICAL REQUIREMENTS:This position is in an office setting with computer and general office equipment. The position requires the ability to move freely around within the department and other department locations.