Description The strongest candidates for our Collections Specialist position will have a strong sense of ownership and attention to detail. If you want to join a growing team and build your career as a finance detail oriented, contact Robert Half today. This long-term contract / contract Collections Specialist position is available in the Santa Ana, California area.Your responsibilities
Abide by all Federal Fair Credit Reporting Act rules and regulations
Register all customer payments to the correct reports
Guarantee the processing of payments
Accurately process bankruptcy filings when received
Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Oversee and update customer files to ensure data consistency
Take care of inbound and outbound collections calls and correspondence
Head all billing and reporting activities in response to deadlines
Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries Requirements - 2-3 years of prior high volume collections experience
Ability to survey and make decisions regarding customer accounts
Prior experience working with collections/accounting software
AA or BS/BA in Accounting preferred
Invoice Discrepancies experience
Demonstrated knowledge of Vendor Invoices
Commercial collections experience
Proficiency in credit collections
General familiarity with Accounts Receivable (AR)
Consumer collections experience preferred
Foundational knowledge in Invoice Issues
Adeptness in Review Invoices
Excellent communication skills (written and verbal)
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .