Account Manager

 Job Title:              Account ManagerDepartment:      Credit - AgencyReports To:         VP, Credit - AgencyFLSA Status:        Non-Exempt PRIMARY FUNCTIONS: We are seeking a detail-oriented and customer-focused Account Manager to join our team. This role is pivotal in providing a "white glove" service to our brokers, ensuring smooth and efficient loan processing and closing experiences. As a liaison between brokers, Account Executives (AEs), and Underwriters, you will oversee the loan manufacturing process from start to finish with precision and exceptional communication.ESSENTIAL DUTIES AND RESPONSIBILITIES:Serve as the primary liaison between brokers, Account Executives, and Underwriters, delivering exceptional, personalized service.Manage condition submissions to Underwriters, ensuring efficient and timely reviews.Sign off on designated conditions within granted authority.Effectively oversee communication and coordination throughout the loan manufacturing process, driving loans to close quickly, efficiently, and seamlessly. DESIRED PERSONAL CHARACTERISTICS:Ability to work independently with minimal supervision.Ability to prioritize work and meet deadlines.Good organizational skills to ensure data integrityStrong mathematical aptitude and data analysis skills.Must be a team player with strong attention to detail and able to work independentlyProven track record at delivering timely and accurate information in a fast-paced environmentExcellent critical thinking, problem-solving, mathematical skills, and sound judgment