Case Manager

Description We are offering a contract to hire employment opportunity for an Administrative Assistant in the non-profit sector, based in San Pedro, California. The role primarily involves case management and client relations, supporting the organization's mission to provide food, shelter, transitional housing, childcare, and support services to the homeless and working poor in the South Bay.Responsibilities: Administer case management to clients in the “A Bridge Home” (ABH) program, including evenings, weekends, and holidays. Establish and maintain positive, productive working relationships with mental health professionals, shelter programs, local police departments, and other local officials. Assist in obtaining housing readiness documentation such as ID, social security card, and income verification. Assist in completion of housing applications and accompany clients to housing appointments. Initiate contact and establish a working relationship with clients for the purpose of providing assistance with attaining housing and access to needed services. Complete a Vulnerability Index Service Prioritization and Decision Assistant Tool (VI-SPDAT) to determine vulnerability and acuity of homeless individuals. Maintain complete client records, including data entry and client files, daily activity logs, and mileage logs. Attend staff meetings, case conferences, trainings, and workshops as required. Establish and maintain positive, productive working relationships with providers of services and resources to benefit the clients served. Requirements Proven experience in an Administrative Assistant role within a Non-Profit organization Demonstrated ability in Case Management, including monitoring and updating case files Exceptional skills in Client Relations and Customer Service, with a focus on building and maintaining strong relationships Proficient in Data Entry, with a high level of accuracy and attention to detail Ability to perform data entry tasks quickly and efficiently Excellent communication and interpersonal skills Strong organizational and time management skills Proficient in the use of Microsoft Office Suite and other relevant software Ability to work independently and as part of a team Strong problem-solving skills and the ability to make decisions under pressure High level of integrity and discretion in handling confidential information Bachelor's degree in Business Administration or a related field, or equivalent work experience. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .