Bring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.Learn about the Danaher Business System which makes everything possible.As a Sciex Sales Administrator, you will be responsible for supporting the North American Field Sales Organization by providing quotations and processing orders for consumables and instruments for internal and external customers. Detailed review of all instruments driven purchase orders and compliance with quotation terms and company processes based upon legal and finance policies. Maintain documentation and customer communication per the ISO 13485 and 9001 guidelines. Frequent collaboration with but not limited to: Field Sales, Field Service, Marketing, Tech Support, Finance, Product Management, Logistics/Distribution, Planning/Procurement and Vendors.This position is part of the Customer Service Organization, reporting directly to the Sales Administration Manager. We believe that working on-site at our Redwood City, CA location, 5 days a week, fosters the best collaborative environment and growth opportunities for everyone. The standard work hours for this critical role are 5:00am – 1:30pm PST. We support our life science clients around the globe regardless of time zone .In our fast-paced work environment, we prioritize working with urgency and remain adaptable, ready to pivot as needed to meet the evolving demands and challenges we face. In this role, you will have the opportunity to:
Review, prepare, process, reconcile, track quotations, proposals, e-commerce orders, purchase orders, and contract accuracy and compliance for instrument products.
Effectively address and respond to all customer inquiries and requests.
Maintain open orders report.
The essential requirements of the job include:
Requires the knowledge and skills normally acquired through successful completion of an Associate Arts (A.A) degree or equivalent experience.
1+ years of customer service, order management and/or sales administration experience.
Experience with Saleforce.com, Oracle and Microsoft Office Suite are a plus.
It would be a plus if you also possess previous experience in:
Strong written communication skills to write business correspondence, document tasks and activities, and routine project reports.
Basic product line knowledge of both instruments and consumables.
SCIEX, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com. The the hourly range for this role is $27 - $30. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.This job is also eligible for bonus/incentive pay.We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.