Administrative Assistant

Description We are seeking an Administrative Assistant based in San Jose, California. This role offers a contract to permanent employment opportunity. As an Administrative Assistant, you will be expected to assist in executing field operations services and activities, displaying a significant level of independence, initiative, critical thinking, and sound judgment. This role will require detail-oriented coordination and maintenance of effective office procedures and processes, and effective communication with all staff levels.Responsibilities: Providing assistance to the Director of Field Operations and the Assistant Director, Field Operations. Handling customer service duties, including answering inbound calls and responding to email correspondence. Performing data entry tasks and maintaining accurate records. Scheduling appointments and coordinating various office procedures. Handling both inbound and outbound calls in a detail-oriented manner. Utilizing Microsoft Office tools such as Excel, Outlook, PowerPoint, and Word. Analyzing data and situations, identifying problems, and developing effective solutions. Monitoring customer accounts and taking appropriate action when necessary. Demonstrating detail-oriented communication skills on both a business and technical platform. Requirements Proven experience in efficiently handling inbound calls with a detail-oriented approach. Strong customer service skills with a focus on delivering high-quality service. Proficiency in data entry, ensuring accuracy and attention to detail. Excellent skills in email correspondence, ensuring timely and detail-oriented communication. Experience in handling both inbound and outbound calls. Proficiency in using Microsoft Excel to manage, analyze, and visualize data. Familiarity with Microsoft Outlook for managing emails, calendars, contacts, and tasks. Ability to create compelling presentations using Microsoft PowerPoint. Strong skills in using Microsoft Word for creating, editing, and reviewing documents. Proven ability to schedule appointments effectively, ensuring optimal time management. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .