The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.6/3/24: Announcement amended to update the certification rule.
Application Opening – May 31, 2024
Application Closing – June 14, 2024
Salary: $79,352-$96,512/Annually
Appointment Type:Permanent Civil Service (https://careers.sf.gov/knowledge/role-types/)
Recruitment ID: PBT-8211-145231/RTF0145230-01151738
Shift: Work days vary depending on the position, but weekendsand holidays are required.
Under general supervision, the Supervising Building and Grounds Patrol Officer assists in supervising the overall security operations of assigned buildings and grounds at Zuckerberg San Francisco General (ZSFG) Hospital and Laguna Honda Hospital (LHH). The essential duties include, but are not limited to the following:
Supervises the line security operations of assigned buildings and grounds and subordinate staff;
May assist officers in securing assigned buildings and grounds;
Schedules officers to meet security needs of assigned buildings and grounds;
Conducts regular patrols of assigned buildings and grounds.
Observes and inspects officers and their assigned areas to assure compliance with established policies and procedures and the maintenance of professional standards;
Monitors and evaluates performance;
Carries out transition procedures between shifts and assists in incident resolution as needed;
Provides ongoing employee training;
Inspects buildings to assure that they are property secured;
When necessary, apprehends persons engaged in acts of vandalism and theft and turns them over to police authorities or reports itimmediately to the Police Department;
Questions persons seeking entry to public buildings;
Enforces security regulations;
Communicates to appropriate management regarding maintenance and security conditions;
Resolves complaints and provides back-up support to officers;
Investigates and documents security incidents; prepares and submit operational reports on patrol activities;
Retrieves and analyzes security reports for data collection;
Give directions and answer questions relative to work area; and
Make contact with the general public in connection with enforcement of rules and regulations.
Other duties as assigned/required.
Nature of Work: Positions are responsible for sustained physical effort involving considerable standing and walking for extended periods of time; recognizing various types of weapons and/or contraband which indicates element of danger; and may operate radio transmitting and receiving equipment.
Education:High school diploma or equivalent (GED or High School Proficiency Examination);AND
Experience:Three (3) years of work experience as a special police officer, security guard or other similar work;AND
License:Possession of a valid California driver's license.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).Desirable Qualifications: Thestated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
Possession of a valid California Penal Code, Section 832 "Arrest Course" certificate.
Security supervisor experience with expertise in security system operations, managing stressful situations, and effective time management.
Culturally sensitive to meeting the needs of the diverse population in terms of ethnicity, culture, language, sexual orientation, and socioeconomic status.
Sets and models high standards of performance; holds employees accountable for high quality results and regularly celebrates achievements.
Communicates clearly verbally and in writing, including adjusting communication for specific situations, and diverse audiences.
Effectively manages own emotional reactions in tense situations, expresses reactions and opinions without intimidating others, and effectively adjusts to stress and demonstrates resiliency.
Ability to find solutions to solve problems in the workplace.
Important Note:Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunitiesSelection Procedures: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.Minimum Qualification Supplemental Questionnaire (MQSQ):Candidates will be required to complete an MQSQ as part of the employment application. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.Basic Supervisory Exam (BSE) (Weight: 40%)Candidates that meet the minimum qualifications will be invited to participate in a written multiple-choice examination that is designed to measure basic knowledge of various supervisory practices and procedures (e.g. directing, counseling, guiding, evaluating, motivating, disciplining, developing, and training subordinates, delegation, etc.) as well as customer service and reading comprehension.This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review.For more information regarding the BSE exam including score banking, please click here (https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc11/604edaa8115f4c74c61de124/62f3ce6b-e8df-4829-85d8-f5584334581e?r=s3-us-east-2) .Oral Exam (Weight: 60%)Candidates that achieve a passing score on the BSE will be invited to participate in an exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not limited to: knowledge of general security procedures, emergency plans, and dealing with the public relative to securing buildings and property against theft, damage, fire, or unauthorized entry; ability to convey information effectively and clearly in writing so others will understand in order to prepare and submit operational reports on patrol activities, emails, and memos; ability to develop and train employees; ability to deal effectively, tactfully and courteously with members of the public and co-workers; ability to supervise the work and operations of contract staff; includes monitoring and correcting contract staff performance, scheduling staff, monitoring and correcting employee performance; and/or ability to manage time to ensure priority situations or problems are addressed.Candidates must achieve a passing score in the oral exam to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.Certification:The certification rule for the eligible list resulting from this examination will be theRule of Ten ScoresEligible List/Score Report: Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.How to apply:Applications for City and County of San Francisco jobs are only accepted through an online process. Visitcareers.sf.govand begin the application process.Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us atthis link.Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.Terms of Announcement and Appeal Rights:This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.DPH Health Critical Requirements and Information: (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp) Please review the following policies regarding DPH employment requirements that safeguard yourself and others.
COVID-19 Policies (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp)
Personal Protective Equipment (PPE)
Medical Examination Prior to Hiring
Electronic Health Record (EHR) (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp)
Licensure/Certification/Registration
Note on ICARE
Additional information regarding Employment with the City and County of San Francisco:
Information about the Hiring Process (https://sfdhr.org/information-about-hiring-process)
Conviction History
Employee Benefits Overview (https://sfdhr.org/benefits-overview)
Equal Employment Opportunity
Disaster Service Workers (https://sfdhr.org/disaster-service-workers)
Reasonable Accommodation
Right to Work (https://sfdhr.org/information-about-hiring-process#identification)
Copies of Application Documents
Diversity Statement (https://sfdhr.org/information-about-hiring-process#diversitystatement)
Veterans Preference
Seniority Credit in Promotional Exams (https://sfdhr.org/information-about-hiring-process#senioritycredit)
If you have any questions regarding this recruitment or application process, please contact the analyst,[email protected] or (628)271-6709.We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine.Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.