About UsFreeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.SummaryThe Client Solutions Manager – Show Organizer Event Logistics is responsible for providing clients with a well-rounded planning and service experience. You will be the lead point of contact for planning and execution of events, providing support, consultation, and high-level logistics planning. You will execute the event plan against client’s budget.This position will support our Show Organizer group under our Growth (Sales) team and is eligible to work a remote schedule. The ideal candidate will be located in San Francisco, CA.Essential Duties & Responsibilities
Able to lead and manage events up to $1 million per event
Works with Show Organizer clients to produce events once the business has been sold
Manages client requirements, expectations, and scope changes per event
Liaison between client and our Creative, Strategy, Sponsorships, Graphic Production, Operations, and other Freeman departments
Travels to show location to manage event from move-in through move-out
Responsible for accurate and timely invoicing to be sent to client
Maintains knowledge of all products and service offerings and assists in upsell to existing clients beyond current contract
Quotes prices and manages budgets
Partners with Business Development and Client Relationship teams to renew client business
Translates client requirements by working within internal systems to disseminate information to appropriate departments in a timely manner to ensure successful onsite execution
May be primary producing lead or may be part of a team on the execution of events
Responsible for maintaining and growing partnerships with facilities/venues
Entertains clients as necessary
Education & ExperienceREQUIRED
2 or more years of related sales, account management, or project management experience
Excellent customer service and organizational skills
Ability to learn multiple internal and external systems
Ability to successfully manage multiple events simultaneously
Working knowledge of all Microsoft software applications
PREFFERED
Bachelor’s Degree
Travel RequirementsTravel 25% to 50%What We OfferFreeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
Medical, Dental, Vision Insurance
Tuition Reimbursement
Paid Parental Leave
Life, Accident and Disability
Retirement with Company Match
Paid Time Off
Max Budget $80K based on experience
Diversity CommitmentAt Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.