Job Title: Experienced Service Advisor and Service Technician
Location: La Mesa, California
Company: C&D Auto Care (Family Owned and Operated)
Salary: Starting at $65,000 + Sales Bonus
About Us: At C&D Auto Care, we take pride in offering transparent, honest, and exceptional services to our customers. As a family-owned and operated business, we value integrity, teamwork, and a positive work culture. We are currently looking for full-time Service Advisors and Service Technicians to join our team.
Job Description:
Service Advisor: The ideal candidate will provide top-tier customer service, clearly communicate with customers about their vehicle maintenance needs, and educate them on services and pricing.
Service Technician: We are looking for an experienced Auto Diagnostic Technician who excels in vehicle diagnostics and can provide effective solutions to any mechanical or technical issues.
Key Responsibilities:
Service Advisors:
Greet customers and assess their service needs.
Clearly communicate available services, pricing, and maintenance requirements.
Maintain accurate records of customer interactions and service transactions.
Collaborate with technicians to ensure efficient and timely service delivery.
Follow up with customers post-service to ensure satisfaction.
Assist in fostering a positive, team-oriented workplace culture.
Bilingual a plus
Will train the right candidate if willing to learn about the auto repair industry and you have sales/customer service experience.
Service Technicians:
Perform vehicle inspections and follow diagnostic procedures.
Communicate with Service Advisors to discuss the vehicle’s issues and possible solutions.
Maintain a clean, organized work station and contribute to shop cleanliness.
Collaborate with Service Advisors and Technicians to meet deadlines and service goals.
Will provide continued education for the right candidate free of charge.
Qualifications:
Proven experience as a Service Advisor or Auto Diagnostic Technician (ASE Certifications a plus, but not necessary)
Technicians must have own tools and ability to use computers/tablets to complete Digital Vehicle Inspections Reports.
Excellent customer service skills, with a strong focus on building relationships.
Strong attention to detail and organizational skills.
Ability to thrive in a fast-paced work environment.
Maintain a clean and professional appearance.
Alignment with a family-oriented company culture.
What We Offer:
Competitive salary starting at $65,000 plus sales bonuses.
A supportive, team-oriented work environment.
Opportunities for professional growth and development.
A family-first workplace that values each team member.
How to Apply:
Please send your resume and a brief cover letter to [email protected]. For more information, call 619-944-2698. We look forward to meeting you!