We are seeking a dedicated, reliable individual with an outstanding phone support and a knack for handling various office tasks, including overseeing our company's vehicles and team members to ensure operations run smoothly. Our home office in Carlsbad values professionalism and a positive work environment. Hours 9am-5pm Monday-Friday
Overall Duties and Responsibilities:
Answering calls also entails accurately recording messages, inquiries, or requests, and ensuring that all necessary information is captured for follow-up or resolution.
Additionally, call answering duties may involve handling multiple calls simultaneously, managing call queues during busy periods, and maintaining a positive and helpful demeanor throughout each interaction.
Additionally, schedulers may communicate schedules to relevant parties, handle scheduling conflicts, and adjust plans as needed to accommodate changes or unexpected events.
The duties of tracking trucks and employees typically involve monitoring the employees and their attendance, work hours, and performance to ensure adherence to schedules and company policies.
This includes using GPS or other tracking systems to monitor the movement of trucks, scheduling routes, and optimizing delivery or service routes to minimize time and fuel usage.
Responsibilities may also include addressing any issues or delays that arise, coordinating with drivers or field staff, and providing updates to relevant team members or manager as needed.
Overall, the goal is to maximize productivity, safety, and customer satisfaction through effective tracking and management of trucks and employees.
Please feel free to reach out via email with any inquiries, and don't forget to attach your updated resume. Additionally, we'd appreciate it if you could share a brief introduction about yourself!