We are looking for a Virtual Office Assistant to provide administrative support for a medical office.
As a Virtual Assistant, you will perform various administrative tasks, including checking voicemail, emails and faxes, calling patients and scheduling appointments. For this role, a strong Internet connection is required, along with experience using Microsoft Office. Having knowledge of EHR systems is also preferred.
Ultimately, you should be able to handle administrative projects for one physician’s office and deliver high-quality work under minimum supervision.
Hours: 20-25 hours/week, Mon-Fri from 8:30-6:30 pm.
Compensation is $17.00-22.00 an hour. This is an independent contractor/1099 position. No medical benefits are offered.
Virtual Assistant responsibilities include:
Respond to emails, phone calls and patient messages
Schedule appointments
Manage a contact list
Enter patient data for medication prior authorizations
Aid with personal phone calls
Enter lab information into REMS
Call pharmacies and labs to request information
Collect CURES information
Provide customer service as first point of contact
Check voicemails daily and transcribe each message, word for word
Check faxes upon request
Requirements and skills
Proven experience as a Virtual Assistant or relevant role
Quiet, private working area, free of any auditory interruptions
Excellent English speaking and communication skills
Experience with word-processing software and spreadsheets (e.g. MS Office)
Knowledge of online calendars and scheduling (e.g. Google Calendar)
Excellent phone, email, text and instant messaging communication skills
Excellent time management skills
Solid organizational skills
Be able to manage multiple email accounts
Ability to handle all kinds of patient interactions in a calm, professional manner
High school diploma/GED; additional qualifications as an Administrator or Executive Assistant are a plus