Job Title: Cashier/Server
Location:705 Center Dr unit 102 San Marcos, CA 92069
Job Type: Part-time
Reports To:Manager/Supervisor
Job Summary:
The Cashier/Server is responsible for providing excellent customer service, processing transactions accurately, and serving food and beverages to customers. This role involves multitasking between cashier duties and server responsibilities, ensuring a smooth and enjoyable experience for all patrons.
Key Responsibilities:
1. Customer Service:
- Greet customers warmly as they enter the coffee shop.
- Assist customers in making menu choices by providing information about products.
- Address and resolve customer inquiries and complaints in a professional manner.
2. Cash Handling:
- Operate cash registers and other point-of-sale equipment.
- Handle cash, credit, and debit transactions accurately.
- Ensure the cash drawer is balanced at the end of each shift.
3. Order Taking and Serving:
- Take customer orders accurately and efficiently.
- Prepare and serve coffee, tea, and other beverages according to customer specifications and coffee shop standards.
- Serve baked goods, sandwiches, and other menu items as required.
4. Maintenance and Cleanliness:
- Maintain cleanliness and organization of the front counter, dining area, and serving stations.
- Follow health, safety, and sanitation guidelines for all products and work areas.
- Replenish stock and supplies as needed.
5. Team Collaboration:
- Work collaboratively with other staff members to ensure a smooth and efficient operation.
- Assist in training new employees as needed.
- Participate in team meetings and contribute to a positive work environment.
6. Additional Duties:
- Perform opening and closing duties as required.
- Assist in inventory management and restocking items.
- Participate in promotional activities and special events.
Qualifications:
- Previous experience in a customer service role, preferably in a coffee shop or restaurant setting.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask.
- Basic math skills for handling cash transactions.
- Ability to work in a fast-paced environment.
- Flexibility to work various shifts, including weekends and holidays.
Physical Requirements:
- Ability to stand for extended periods.
- Ability to lift up to 25 pounds.
- Manual dexterity to handle coffee-making equipment and food items.
Benefits:
- Competitive hourly wage.
- Employee discounts on food and beverages.
- Opportunity for advancement within the company.
- Flexible scheduling.
Application Process:
Interested candidates should submit their resume and a cover letter in person at Caffe Caffe 705 Center Dr unit 102 San Marcos, CA 92069.