About Books & Records:
Books & Records is a neighborhood bar and restaurant nestled in the heart of Bankers Hill. Despite only opening our doors in September we’ve already been recognized as one of the top 20 new restaurants in San Diego! Our menu features globally inspired American cuisine and incredibly creative craft cocktails. Exceptional service, incredible ambiance and the best part….live music five nights a week.
The Position: Service Assistant
Support servers throughout service by providing impeccable table maintenance
Ensure a clean and organized service station
Ensure all flatware and glassware is meticulously polished and constantly stocked
Ensure all food and beverage is properly presented and delivered accurately to guests
Exercise foresight throughout the shift to anticipate guests needs
What Makes You Great:
You posses a strong "How can I help? / What do you need?" attitude.
You are excellent at maintaining your composure, grace under pressure.
You are extremely versatile and can adapt swiftly.
You are a team player and have excellent communication skills.
You posses an intense sense of urgency.
Learning about food and beverage excites you.
You have previous service assistant experience.
The Position: Host
Greet all guests and be attentive as soon as they walk through the door
Create a welcome environment for guests.
Maintain the reservation book and guest record keeping
Always try to find ways to accommodate a guest request.
Guide guests to their tables with menus.
Manager the floor plan and pay special attention to reservations and ensure they are seated in a timely manner.
Clean, organize, and stock menus at host area.
Answer phones and exercise proper phone etiquette when answering questions
Observe the entire dining experience ensuring that every moment at the exceeds expectations
What Makes You Great:
You have a great understanding of how a restaurant flows.
You approach guest issues with empathy and posses fluidity in your problem solving.
You are well organized and exercise foresight to come up with solutions.
You genuinely get joy out of making people happy and are able to have fun while doing so.
You have a love and passion for the hospitality industry.
Learning about food and beverage excites you.
You are willing to go above and beyond to please guests.
You have previous hosting experience.
What’s Makes Us Great:
Competitive salary and company incentives.
Comprehensive benefits plan for full time employees, including medical, dental, vision and life insurance.
Sick pay
Tremendous potential for growth
A great environment to work in surrounded by talented, hardworking, passionate, and fun people
We are looking for individuals with infectious charisma that strive in a collaborative and cohesive team environment.
If you feel you have what it takes establish lasting impressions and deliver truly memorable experiences please submit your resume to [email protected] and let us know you which position you are interested in.
We would love to meet you!