About Books + Records
Books + Records is a neighborhood bar + restaurant nestled in the heart of Bankers Hill. Through the lens of globally inspired American cuisine and carefully crafted cocktails, Books + Records provides an energetic, hospitality-focused experience, whether you are joining us for an excellent burger and a cold beer, or for a multi-course meal with all of the flourishes. With nightly happy hour, live music, a very comfortable bar and inspired design, our space is the perfect spot for any occasion.
The Position: Host
Greet all guests and be attentive as soon as they walk through the door
Create a welcome environment for guests.
Maintain the reservation book and guest record keeping
Always try to find ways to accommodate a guest request.
Guide guests to their tables with menus.
Manages the floor plan and pays special attention to reservations and ensures they are seated in a timely manner.
Clean, organize, and stock menus at host area.
Answer phones and exercise proper phone etiquette when answering questions
Observe the entire dining experience ensuring that every moment at the exceeds expectations
The Position: Service Assistant
Support servers throughout service by providing impeccable table maintenance
Ensure a clean and organized service station
Ensure all flatware and glassware is meticulously polished and constantly stocked
Ensure all food and beverage is properly presented and delivered accurately to guests
Exercise foresight throughout the shift to anticipate guests needs
What Makes You Great:
You have a great understanding of how a restaurant flows.
You approach guest issues with empathy
You possess fluidity in your problem solving.
You are well organized and exercise foresight to come up with solutions.
You genuinely get joy out of making people happy and are able to have fun while doing so.
You have a love and passion for the hospitality industry.
Learning about food and beverage excites you.
You are willing to go above and beyond to please guests.
You have previous hosting experience.
What’s Makes Us Great:
Competitive salary and company incentives.
Comprehensive benefits plan for full time employees.
Sick pay
Tremendous potential for growth
A great environment to work in surrounded by talented, hardworking, passionate, and fun people
We are looking for individuals with infectious charisma that strive in a collaborative and cohesive team environment.
If you feel you have what it takes to establish lasting impressions and deliver truly memorable experiences please submit your resume to [email protected] and let us know which position you are interested in. We would love to meet you!
RBS and CA Food Handler Certifications required.