Company:Qualcomm Technologies, Inc.Job Area:Engineering Services Group, Engineering Services Group > Support EngineeringGeneral Summary: Qualcomm provides hardware, software, and related services to nearly every mobile device maker and operator in the global wireless marketplace. Our chipsets power a variety of products; tablets, smartphones, e-readers and other devices, and our digital design team is at the core of all of them. Qualcomm's Validation Team is part of the central SoC digital hardware organization responsible for the overall quality of the SoC silicon. The Validation team works closely with architects, designers, verification engineers, software engineers, and customerDepending on your technical area, you will be responsible for becoming a subject matter expert and go-to person for other members of your team. The environment is fast-paced and requires cross-functional interaction daily so good communication, planning and execution skills are a must. The candidate is to handle silicon and run regression tests in the lab. The individual in this role will be supporting the engineers in this department. Preferably, candidate should be open to working overtime, weekends depending on project needs and evening shifts occasionallyQualifications: Should be self-sufficient with minimal guidance with the following tasks:
See Education requirement above.
Setup and debug issues with post-silicon hardware dev platforms including development boards, form-factor devices, connectivity and power supply equipment, and thermal units/chambers.
Running tests on automated test handlers and systems
Debugging system failures: Run post-silicon tests to isolate failures and discuss results and next steps with engineers.
Independently manage validation runs listed above and communication of results
Automating manual steps involved in validation flows
Setting up computer automation and efficient test procedures and flows.
Proficiency with Microsoft Office (Word, Excel, PowerPoint).
Familiar with Windows PC’s, basic networking protocols, and networking hardware including IP power switches.
Preferred Qualification (these are a plus):
Prior experience supporting lab equipment such as racks, thermal units, scopes, test platforms and basic electrical & operational knowledge
Responsibilities
Set up test platforms and PC connections; Setup and debug issues with post-silicon hardware dev platforms including development boards, form-factor devices, connectivity and power supply equipment, and thermal units/chambers.
Run regression tests and debug experiments with limited guidance from engineers
Reconfigure HW of setup as per need, and triage user reported issues with setup
Serve as POC for a project to participate in planning, bring-up & post-bring-up activities for specific high volume validation commitments
Manage one or a set of handlers for its operation for targeted use-case
Work with PMs to get list of equipment to order & follow up on orders/ETAs
Manage inventory of parts and tools
Work with engineers and SOC bring-up team to assess existing inventory and place and follow up on new orders.
Support lab service requests from engineer teams with no or minimum guidance from engineers
Assist to troubleshoot faulty electrical and mechanical systems pertaining to handlers and their inputs.
Assist to prepare new robotic pick-and-place handlers for use by test and debug engineers.
Assist to install changeover kits for different projects (thermal equipment, handlers)
Support IT & lab maintenance activities
Ensure lab cleanliness, safety, and organization.
Automate & verify volume validation & stress testing methodology effort on lab initiatives.
The candidate’s responsibility is to handle post-silicon testing, characterization, and regression in the lab. The individual in this role will be supporting the engineers in this department. The candidate will also be responsible for handling QCOM post-silicon hardware platforms, installing boards, running, and debugging diagnostics software. Candidate should be open to working overtime and weekends.Additional Notes: Flexibility in work hours beyond core shift hours based on project planning Occasional (short) driving around campus, no more than 5 hours per week Candidates may be required to use personal vehicle for transporting Hardware over short distances between campus buildings. Lifting/handling lab HW up to 20lbs for lab needsEducation: High school. Technical certifications/Associate degree in computer hardware and software and/or mechanical field with 5 years relevant experience. Bachelors degree is desirable if no or limited experience in the field of validation.Minimum Qualifications: Bachelor's degree and 2+ years of Support Engineering or related work experience.ORAssociate's degree and 3+ years of Support Engineering or related work experience.ORHigh School Diploma or equivalent and 4+ years of Support Engineering or related work experience.Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here (https://qualcomm.service-now.com/hrpublic?id=hrpublicarticleview&sysparmarticle=KB0039028) . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.Pay range and Other Compensation & Benefits : $40.77 - $61.15The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link .If you would like more information about this role, please contact Qualcomm Careers (http://www.qualcomm.com/contact/corporate) .EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification