Staff UX Researcher

What you get to do in this role:Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption across a portfolio of productsApply and adapt appropriate research techniques and methods for specific project needsEngage with customers to understand their unique needs for our products, including defining and synthesizing user types, use cases, and specific UX opportunitiesPartner with Product Managers and Designers to influence product strategy and roadmapsValidate feature and design direction through participatory design, early concept testing, formative and summative usability testing.Analyze and synthesize qualitative studies and quantitative data across studies and secondary research to generate strategic and tactical insights with actionable recommendations.Communicate findings through artifacts such as specific user segments, persona frameworks, jobs to be done, user journeys, task analyses, etcProvide mentorship to other members of the team and champion the discipline across the organization