ITIL Problem Manager puesto vacante

Vacancy caducado!

We are working with a client on a long term opportunity for an ITIL Problem Manager. In need of an ITIL Problem Manager with real world experience in problem management across IT and business teams. This role's goal will engage IT support staff to be technically trained at all stages of the process and optimize the use of integrated support tools that drive and control the process.

The ideal candidate will have experience in a Business System Analysis, Problem Management and/or Incident Management role

Required - ITIL certifiedPreferred - College degree in Business Management, Systems Analysis or equivalent work experiencein an Operations role.

Preferred - 1-3 years Intermediate level O365 and Microsoft Excel skillsPreferred - 1-3 years of general experience in the IT domainsPreferred - 1-3 years of experience using an industry recognized, ITIL based Problem/Incident/ChangeServiceNow experience is a plus.

Strong communication (oral & written) skills including the ability to translatetechnical issues/concepts into ways for non-technical staff to understand.Ability to lead and motivate team members to resolve issues in a timely mannerVolt is an equal opportunity employer.

Vacancy caducado!

ID	#19836338
Estado	California
Ciudad	San diego
Tipo de trabajo	Permanent
Salario	USD TBD TBD
Fuente	Volt Services Group
Showed	2021-09-18
Fecha	2021-09-17
Fecha tope	2021-11-15
Categoría	Etcétera
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Job Details

ITIL Problem Manager

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