Job Details:
Looking for an exciting summer job? Do you have a strong commitment to customer service? Are you outgoing and organized? If so, then a position in group sales is for you! The Group Sales department is responsible for booking groups and ensuring all clients have an enjoyable day at the races. Tasks include, but are not limited to, being a restaurant host/hostess or will call window attendant, general office/computer work, answering phones, booking reservations, printing and mailing event tickets. Must be able to work at least three to four days per week, which will mainly include Thursdays through Sundays and may include weekends and holidays during our racing season.
Time Commitment:
Three to Five Days a Week (est. 30-40 hours week), seasonal, non-exempt
2024 Summer Racing Season:
July 20– September 8, 2024 (work week: primarily Thursdays-Sundays)
Start Date: Early July
End Date: September 8 (after the races)
Position Reports To: Jeremy Laabs, Director of Group Sales & Leticia Anderson, Director of Group Relations
Requirements, Skills & Experience
Must be 18 years of age with a valid driver’s license
Provide excellent customer service, and be a major point of public contact
Must be a team player; friendly, outgoing, and energetic
As restaurant host/hostess you must be able to handle crowds, escort guests to assigned seating, monitor seating section and keep station clean at all times
Must be able to stand or sit for prolonged periods of time in the sun and shade
As a Will Call window attendant, patience, organization and attention to detail are a must while distributing tickets
Answer a heavy volume of client phone calls and email inquiries, regarding Group Sales areas, pricing and general information
Complete a sale from start to finish; issuing reservation forms, invoices, and receipts while booking client reservations, followed by the printing and mailing of group tickets
Knowledge of Windows operating system, emailing with attachments a must
General office/sales experience preferred, but not required
Hourly Rate: $16.50 per hour
Contact: Jeremy Laabs
Director of Group Sales
Email: [email protected] for an application