ELEVATE YOUR CAREER Customer Support Advocate role for a leading innovator in the fitness industry. Do you thrive on building relationships, problem-solving, and exceeding customer expectations? Are you a fitness enthusiast who wants to help others achieve their fitness goals? If so, then this might be the perfect opportunity for you!
As a Customer Support Advocate, you will be the first line of contact for valued customers, ensuring they have a positive and seamless experience. You will answer questions, troubleshoot issues, and provide expert guidance on our products, services, and policies.
2-4 years of experience in customer support or service, ideally in a call center/ecommerce environment
BA or AA preferred
Experience in a call center environment is a plus
Strong communication skills, both written and verbal.
Ability to manage a high volume of inquiries and prioritize tasks effectively.
Proficient in Microsoft Office Suite and familiarity with CRM platforms (Zendesk) and
ERP platforms (Netsuite) is a plus
Problem-solving and critical thinking skills
Ability to work independently and as part of a team
Hurry apply today for IMMEDIATE consideration!