We are trading cooling parts for Auto and Heavy Duty Truck, and seeking a motivated and customer-oriented Sales Associate to join our team. In this role, you will be responsible for providing exceptional service to our customers while promoting our products and ensuring a pleasant shopping experience. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to work effectively in a fast-paced environment.
Responsibilities
Greet customers warmly and assist them in locating products within the store.
Achieve growth and increase sales by successfully maintaining and developing commercial sales. Develop new accounts through face to face and telephone contact with potential customers
Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry; Conduct research to guarantee the customer is offered the ‘right part for the right price’
Maintain records and billing for commercial accounts; processes returns and reconciles accounts
Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised.
Build and maintain strong relationship with management team.
Engage with customers to understand their needs and provide tailored recommendations.
Demonstrate product features through engaging product demos.
Upsell products by highlighting their benefits and features to enhance customer satisfaction.
Maintain stock levels by organizing and restocking merchandise as needed.
Communicate effectively with team members and management regarding inventory levels and customer feedback.
Exhibit excellent phone etiquette when handling customer inquiries over the phone.
Qualifications
Bachelor degree or equivalent
Basic knowledge of automotive parts is required
Previous experience in an Auto Parts store or retail environment is preferred but not required.
Ability to communicate clearly and effectively with customers and team members.
Strong organizational skills with attention to detail in stock management.
Ability to lift, load, and deliver merchandise