Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Ready to explore a career path? Start your journey.As Regional Account Manager, you will play a meaningful role as we continue to grow and expand our client base within Egencia's Enterprise segment. The role will be responsible for handling a portfolio of corporate clients, develop strategic relationship with those clients, and growing the share of travel spend with Amex GBT Egencia. The Regional Account Manager will also need to show revenue growth, long-term profitability and client retention.Responsibilities:
Collaborate with internal and external stakeholders (including, but not limited to global account managers) to develop and coordinate short and long-term business plans and other key strategies for program development and maturity.
Aggregate, analyze and communicate client feedback to support future product development initiatives
Build and maintain a mutually beneficial relationship by offering products and services that provides savings and improvements for the customer and additional revenue for Egencia
Conduct regular business review that measure progress towards travel program goals, and provide recommendations on further program improvements through a formal action plan
Provide support to sales and implementations to ensure a successful program launch
Collaborate and complete tasks and projects in a team-based environment and find opportunities to support them
Proficiencies:
Experience in account management, working in Corporate Travel industry a plus.
Ability to analyze data and make strategic recommendations
Comfortable working under pressure
Welcomes the challenge of a fast-paced changing environment
Demonstrated ability to understand, market and support online product
Ability to create, manage and deliver high caliber action plans
Strong communication skills to concisely communicate key issues and results in a manner appropriate to the audience
Ability to recognize changes in customer behaviors and take appropriate actions
Excellent time management, organizational and multi-tasking skills
Ability to travel 25-30%
LocationUnited States - Virtual LocationThe US national annual base salary range for this position is from $88,500 to $183,500. The national range provided includes the base salary that Egencia expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.This role is eligible for one of our Variable Incentive Plans, which award cash incentives for individual and/or team achievement. This role is also eligible to be nominated for awards under the company Equity Incentive Plan, which is designed to align participants' interests with those of shareholders. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT2023BenefitsAtAGlanceWithoutRatesFinal.pdf)The #TeamGBT ExperienceWork and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.
And much more!
This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies.All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)