Now Hiring: Online Customer Support – Full-Time & Part-Time Available
Pay: $38 - $40/hr + Paid Training & 401K
We are seeking a Remote Online Customer Support Representative to assist customers via email and chat, ensuring they receive prompt and professional service. This is a fully remote position with a competitive salary, paid training, and excellent benefits. If you have strong communication skills and enjoy problem-solving, this could be a great fit for you!
To be considered for this position, all applicants must attend a virtual information session where we will review job duties, compensation details, and company policies.
APPLY & SCHEDULE INTERVIEW
Key Responsibilities:
Respond to customer inquiries through email and live chat platforms.
Provide helpful and accurate information regarding services and account issues.
Troubleshoot and resolve customer concerns while maintaining professionalism.
Document and update customer interactions in company databases.
Work with internal teams to escalate and resolve complex issues.
Follow company guidelines to ensure a high standard of customer service.
Required Skills & Qualifications:
High school diploma or equivalent (no prior experience required).
Excellent written communication and problem-solving skills.
Strong attention to detail and ability to multitask.
Basic proficiency in Microsoft Office, Google Suite, and CRM software.
Ability to work independently and meet performance goals.
Previous experience in customer service, online support, or administrative roles is a plus but not required.
What We Offer:
Fully Remote Position: Work from home with flexible scheduling.
Competitive Hourly Pay: Earn $38 - $40/hr with performance-based bonuses.
Paid Training: Receive full training to help you succeed in your role.
401K Retirement Plan: Employer-matched contributions to help you plan for the future.
Full Benefits Package: Medical, dental, and vision insurance for eligible employees.
Paid Time Off & Holidays: Vacation days, sick leave, and company-observed holidays.
Career Advancement: Opportunities for promotions and leadership roles.
Professional Development: Access to training programs and skill-building courses.
Supportive Work Culture: Join a positive, goal-driven remote team.
Employee Perks: Exclusive discounts on travel, flights, hotels, and vacation packages.
SCHEDULE YOUR INTERVIEW TODAY