INTERESTED CANDIDATES MUST SUBMIT UPDATED RESUME TO BE CONTACTED.
We are seeking a detail-oriented, customer-focused Fingerprinting & Mail Services Specialist to join our team. This position involves handling confidential mail, performing identity verification, collecting biometric fingerprints, and ensuring all procedures comply with state and federal regulations. The ideal candidate is someone who thrives in a fast-paced environment and understands the importance of maintaining the highest level of professionalism and discretion.
Office address: 701 Howe Ave, Sacramento, CA 95825
Employment is contingent on obtaining CA DOJ Finger Rolling Certification
If you already have your certification, you are highly encouraged to apply.
Responsibilities:
1. Fingerprinting & Mail Services
Collect and process biometric fingerprint submissions using Live Scan equipment.
Receive, sort, and process incoming and outgoing mail on behalf of clients.
Manage confidential documents and ensure proper chain of custody procedures.
Accurately log and track documents received and dispatched.
Assist customers with mailing services including certified, overnight, and international shipping options.
2. Customer Service & Compliance
Provide a professional and welcoming environment for all customers.
Explain processes clearly and guide clients through fingerprinting and mail services.
Handle sensitive data with the utmost confidentiality and discretion.
Follow all operational and safety procedures as outlined in company policies and applicable laws.
Verify customer identities using government-issued photo IDs.
Ensure accuracy and compliance with California Department of Justice (CA DOJ) fingerprinting standards.
Successfully obtain and maintain a valid and active certification from the CA DOJ to perform fingerprinting services.
Assist customers with understanding and completing fingerprinting forms and requirements.
and other duties as assigned.
Requirements and Skills:
Successfully obtain or already have an active fingerprint roller certification from the California Department of Justice (CA DOJ).
Ability to pass background check and fingerprint clearance.
Familiarity with handling sensitive personal data (e.g., secure mail, compliance protocols).
Prior experience in Live Scan fingerprinting, mailroom operations, or document processing.
Bilingual skills in Spanish are a plus.
Strong attention to detail and data accuracy.
Excellent verbal and written communication skills.
Work Environment & Physical Requirements:
Must be able to stand for extended periods and perform repetitive hand movements.
Must be comfortable working with biometric devices and computer systems.
Some light lifting (up to 25 lbs) may be required for handling mail or equipment.
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Job Type: Full-time, 40 hours per week
Pay: $17.00 - $19.00 per hour
Shift: Monday - Friday, 9:00am-5:30pm
Work Location: In person REQUIRED at Sacramento, CA 95825
There are no opportunities for remote work.