Looking for a meaningful change? Passionate about making a difference in people's lives? A natural at connecting with others?
Join us in a purpose-driven role where your work matters. We serve over 20,000 diverse unions nationwide, providing personalized supplemental benefits packages to members through interactive Zoom sessions. To succeed, we need individuals who embody our core values of honesty, integrity, loyalty, and service, because how we do things is just as important as what we do. Be a part of something special with us!
We are on the lookout for dedicated customer service professionals to join our remote team. Comprehensive training is provided in a virtual office environment, with flexible work schedule
Your responsibilities will include:
- Engaging with members through Zoom presentations to deliver our services and enhance their experience.
- Understanding and addressing member needs effectively, offering accurate solutions and services.
- Thriving in a remote work environment, managing multiple systems seamlessly while keeping members engaged during interactions.
- Handling member enrollments, updates, and information management efficiently.
If you are a customer-oriented Benefits Sales Representative who values autonomy and flexibility while making a positive impact, this opportunity is for you! We collaborate with union members to provide essential benefits, focusing on supporting working-class families with care and dedication.
To excel in this role, you will need to:
- Handle a high volume of member calls effectively.
- Identify and address customer needs to ensure satisfaction.
- Cultivate strong, lasting relationships and trust with members.
Ready to join a team that values both its employees and the people they serve? Apply now and be part of our mission to support and empower individuals and families nationwide.