Job Summary:Responsibilities:We’re seeking a Performance Site Lead to join our team! As our new Performance Site Lead, you will:
Manage daily operation function of the facility or facilities.
Manage and mentor staff to provide world class experience to our clients
Instructs, motivates, and assists clients in a safe, legal, moral, ethical manner to achieve their goals.
Motivates and assists Performance team with daily activities including but not limited to scheduling, coordinating clients, and program design
Ensure communication and alignment with Regional Performance Manager
Regular communication with Regional Performance Manager
Provide feedback from site team members to Regional Performance Manager
Oversee operational and staffing implementation at the site level
Oversee direct site level staff responsible for the delivery of solutions
Responsible to follow EXOS methodologies and EXOS program design
Assure appropriate scheduling and staffing as per contractual obligations
Assist the Regional Performance Manager to train and develop site team members to implement programs that demonstrate impact in alignment with company and agreed upon client objectives to assure
Quality control of methodology
Program delivery consistency
Product and solution implementation
Troubleshooting to resolve operational issues
Exceptional customer service delivery
Primary point of contact for site level staff for internal helpdesk issues with product/programs
Escalate site level internal helpdesk issues with product/programs to Regional Performance Manager
Conduct performance evaluations for site level staff and maintain performance evaluation documentation with assistance from Regional Performance Manager
Maintain and foster a positive site level staff community and culture
Evaluate designated site level operations and performance, as well as performance of site level staff in alignment with both company and client company objectives to ensure optimal outcomes
Manage daily operation function of the facility.
Manage and mentor a staff to provide world class experience to our clients.
Be the primary point of contact for client day-to-day operations contact
Partner with the client/employer to conduct various client engagement and educational activities and events.
Support achievement of site level customer metrics
Participating in program planning and development, as well as design and/or carry out related research
Leading and/or participating in staff education covering all aspects of EXOS methodology
Perform all aspects of position held in a professional manner
Follow established policies and procedures of the company
Perform other tasks as assigned
The Ideal Candidate will have:
Minimum of two years of coaching experience or completion of EXOS Performance Internship
BA/BS Kinesiology or Sports Science or related degree (Master’s Degree in Kinesiology, Sports Science, Rehabilitation or related field desired)
Currently hold industry certification, preferably NSCA-CSCS or NASM
Current CPR/AED and First Aid Certifications
Excellent presentation skills in both small and large group settings
Strong customer service skills where servicing the “client” is top priority
Energy and passion for helping others achieve their personal goals
Must be able to work independently with little daily supervision
Excellent communication skills, both verbal and written
Experience teaching group fitness classes with emphasis on helping improve technique and ability
Excellent computer skills including Microsoft Office Suite or related products
Physical Requirements:
Candidates applying for this position should be able to lift up to 50 pounds unassisted repeatedly throughout the workday. Also, the physical requirements of this job require frequent walking around and demonstrating and assisting with exercise movements; bending, stretching, lifting, pushing, pulling and squatting are movements performed daily.
Residents of California, Colorado, New York, and Washington: Per pay transparency requirements, the compensation for this position ranges from $24.00/hour to $40.00/hour. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements). Who We Are: An industry leader in holistic human performance, Exos has spent almost 30 years preparing a variety of audiences to achieve and exceed their goals. Working with elite athletes on the world’s stage, the military, employees of Fortune 100 companies, and members of the community, our coaches, methodology, programming, and technology can be found at over 400 locations around the globe. Simply put, we are a coaching company that “gets you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos Fit app, as well as immersive team-building experiences and virtual personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development. While our reach has expanded, our own goal has remained the same: using evidence-based methodology and strategic programming to help people all over the world unlock their full potential and achieve their goals. We are an equal opportunity employerEXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. Learn more here:
EEO is the Law (http://cdn2.hubspot.net/hubfs/211432/EEOistheLaw.pdf)
EEO is the Law Supplement