Steller's Jay Retail Sales Associate/Cashier
Position Summary:
The Steller’s Jay Sales Associate/Cashier is a dependable and personable team member who welcomes guests, processes transactions, and ensures the front-of-house runs smoothly. This role blends hospitality with efficiency, helping set the tone for a great guest experience.
Customer Service & Sales
Greet customers and provide warm, efficient service
Help shoppers select the perfect gift by offering thoughtful suggestions and product knowledge
Help expedite during rush periods and support service flow
Answer basic product or venue questions
Store Operations
Operate the POS system, handling cash, credit, returns, and tips accurately
Package or gift wrap and hand off items
Monitor and manage inventory levels and restock inventory when needed
Assist in receiving new product
Maintain an organized backstock area and assist with tagging, labeling, and display setup
Keep checkout area clean and organized
Open and close the store independently following company procedures
Cleaning & Maintenance
Dust shelves and products regularly to maintain a tidy and appealing store appearance
Mop floors and wipe down counters, display tables, and other surfaces as needed
Maintain cleanliness in customer and staff areas
Core Competencies and Skills:
Friendly, fast-paced customer service
Basic math, cash handling, and comfort with retail technology (POS system, barcode scanners, etc.)
Clear communication: strong interpersonal communication skills
Multitasking and attention to detail
Cleanliness and reliability
Requirements:
Experience in hospitality, retail, cashiering, or guest service preferred
Ability to stand and walk for extended periods
Ability to lift and carry up to 30 lbs.
Ability to bend, reach, and perform repetitive motions with hands and arms such as scanning, packaging, and typing
Must be available evenings, weekends, and holidays
Must be able to follow instructions and safety practices in English
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job
Other Duties:
This job description does not cover the entirety of tasks within the role. We reserve the right to implement changes at any time and do our best to foster an environment of open communication in order to best support our teams and individual team-members.