Receiving orders from customers via mail, phone, or other electronic means.
Obtaining customers’ details and billing information, and entering the information correctly on the order form.
Notifying departments when supplies of items are low, or when orders could deplete available supplies.
Informing customers about prices, shipping dates, and anticipated delays.
Preparing invoices, shipping documents, and contracts.
Forwarding information to the correct departments for delivery of the order.
Inspecting outgoing orders to ensure compliance with customer specifications.
Reviewing orders for completeness and forwarding incomplete orders for further processing.
Liaising with production, sales, shipping, warehouse, or delivery personnel to trace or accelerate shipments.
Recommending merchandise or services that will meet or improve upon customers’ needs.
Order Clerk Requirements:
A Bachelors Degree or Associates Degree
Prior work experience in a similar field is preferred.
SAP MM experience is preferred.
Computer literacy, including word processing, spreadsheet software, and database applications.
Willingness to receive on-the-job training
An excellent rapport with customers.
The ability to handle customer complaints in a professional and calm manner.
Excellent written and verbal communication skills.
Analytical thinking, and excellent attention to detail.
Superb time management skills and the ability to coordinate team activities.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.