Vacancy caducado!
If interested, submit your updated resume in WORD(.doc) format with following details: Full Name: Current Location: Expected Hourly rate/Salary: Work Authorization:Roles and Responsibilities:Follow up on outstanding project requests and analysis and ensure timely resolution. Utilize and maintain the helpdesk tracking software and or Excel dedicated project spreadsheet. Monitor the solution center email, and generate tickets out of email requests. Analyze data discrepancies and provide/perform solution. Create detailed instructions to solve customer issues. Test software. Document step by step instructions of problems worked on. Reports higher level issues to Client Supervisor. Other duties may be added and/or assigned as needed. Prefer degree in the field of computer science, information systems, mathematics, engineering, or other related field. Ability to converse with upper management in confident mannerStrong written and oral communication skills, perceptive attention to detail, proven analytical and problem-solving abilities. Excel, SCCM, Active Directory, Service Now
Vacancy caducado!