Job Summary:The Senior Vice President, COO of Hospital/Area Operations, Southern California Region of Kaiser Foundation Health Plans and Hospitals (KFHP/H), has responsibility for the operations of multiple service areas for the region. This position has primary accountability for:
Overall performance and delivery of quality health care services for Southern California KFHP/H overseeing all aspects of operations across the Region including hospitals, homecare agencies and contract partnerships in the the following Southern California areas.
Service Areas: Baldwin Park, Downey, Kern, Los Angeles, Panorama City/AV, South Bay, West LA & Woodland Hills,
Functional Areas: Surgical Services (SCAL & Hawaii)
Driving the development of operational strategies that promote superior quality, service, and efficiency as well as ensure the long-term financial viability of the Region.
Building and maintaining a responsive, motivated, and high-quality operations support organization.
Partnering with the Regional executives and leaders to ensure operational capabilities and performance support the Region’s overarching, longer term business strategy.
Leadership for large scale performance and delivery system improvement initiatives.
Contributing to the development and maintenance of key operational relationships with the Southern California Permanente Medical Group.
Essential Responsibilities:
Operate as a key member of the Southern California Regional Leadership Team, leading the dialogue and decision-making processes associated with the Southern California delivery system. Contribute to the overall leadership of the Region, in partnership with KFHP/H and SCPMG (Southern California Permanente Medical Group) leadership peers. Fill a key leadership role in various regional joint governance bodies.
Develop and implement regional strategies to position the delivery system for long term success, including a culture of performance, ownership and accountability.
Build strong, collaborative partnerships between SCPMG and KFHP/H functional areas to facilitate the smooth accomplishment of key performance initiatives.
In collaboration with Quality and Regulatory leaders, ensure operational compliance with applicable accreditation requirements and federal, state and local laws and regulations, including those pertaining to licensure, quality improvement/assurance, fire inspection, emergency preparedness, and other safety measures. This includes review, prompt action, and appropriate escalation in response to reports and recommendations from regulatory, accreditation and inspection agencies.
Ensure that Health Plan and Hospital oversight responsibilities are appropriately exercised as they relate to Hospital and Continuing Care Operations.
Basic Qualifications:Experience
A minimum of ten (10) years of experience in a senior operational leadership role in the managed care industry and/or in integrated delivery systems.
Education
Bachelor’s degree required.
Master’s degree in health care administration or business required.
Additional Requirements:
Knowledge of delivery system operations, strategic planning, and overall service delivery.
Experience in working effectively with physicians in the provision of care.
Experience in working effectively with labor constituents in order to successfully support the KP Labor-Management Partnership, and the needs of our workforce.
Proven ability to make quality based strategic business decisions.
Ability to build effective partnerships and influence other leaders.
Dedication to Equity, Inclusion and Diversity.
Demonstrated leadership capabilities, including but not limited to:
Developing dynamic, constructive working relationships and partnerships with operational and physician partners
Willingness to challenge the “status quo”
Excellent interpersonal skills (negotiation, listening and communication skills) characterized by effective interactions with a diverse range of internal and external constituents, stakeholders and audiences
Demonstrated political savvy – able to operate in politically complex situations and remain effective
Decisiveness, action-orientation, personal integrity, capability to persevere in difficult situations, and a focus on strategic leadership issues highly desired. Incumbent should also possess an open, collaborative leadership style that promotes teamwork and partnership while achieving desired results.
COMPANY: KAISERTITLE: SVP, COO Hospital & Area Operations-Southern California RegionLOCATION: Pasadena, CaliforniaREQNUMBER: 1265137External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.