PRIMARY FUNCTIONS:
The Assistant Manager supports the Regional Clinical Manager in overseeing the
recruitment, placement, and performance management of healthcare staff within schools across
the region. This includes assisting with staff schedules, job costing, and ensuring compliance with
relevant regulations. The role requires strong support for leadership, communication, and
organizational abilities to maintain high‐quality care and service, foster relationships with school
districts, and address both staff and client needs effectively.
ASSIGNED RESPONSIBILITIES:
Staffing & Recruitment:
Assist with new recruitment orientation and training, ensuring appropriate documentation and
forms are completed.
Help hire and onboard qualified Medical Assistants and Paraprofessionals for schools.
Aid in assigning staff to school locations and managing staff schedules to ensure adequate
coverage.
Be available by phone to respond and communicate with staff on a regular basis to assist in
assigning staff to client’s location.
Timekeeping & Job Costing:
Monitor employee clocking and verification of hours worked by account codes and assist in
ensuring accuracy of time keeping and coding.
Validate and approve time sheets for accuracy.
Assist in overseeing timekeeping using timecards, ensuring accurate tracking of hours worked.
Help verify time entries and ensure precise job costing for project tracking and budget
management.
Participate in monthly staff reconciliation of hours with bookkeeper.
Training & Performance Management:
Monitor attendance and assess client satisfaction with staff performance.
Provide continuous feedback, coaching, and training to staff to promote professional
development and improve service quality.
Assist in conducting monthly staff meetings, coordinate orientations, newly hired staff badge,
email and onboarding needs.
Client Relations & Compliance:
Support the Regional Clinical Manager as a point of contact between and school
administrators, addressing their needs and concerns.
Help ensure compliance with healthcare regulations such as HIPAA, FERPA, and other applicable
state and federal guidelines.
Documentation & Reporting:
Maintain accurate and up‐to‐date records of time entries, job assignments, staff performance,
Incident Reporting, Work Comp Auth forms.
Proactively identify and communicate any issues that may affect the accuracy of reporting or
project outcomes.
Emergency Support:
Assist in emergency response situations, ensuring continuity of service and quality care delivery.
ESSENTIAL JOB REQUIREMENTS – QUALIFICATIONS:
Knowledge of:
Proficiency in timekeeping and scheduling software.
Familiarity with healthcare regulations, including HIPAA, FERPA, and California‐specific laws.
Expertise in recruiting healthcare staff and understanding the Individualized Education Program
(IEP) process.
Skills:
Strong leadership and interpersonal skills, with the ability to manage conflicts and provide
professional guidance to staff.
Excellent written and verbal communication skills, with the ability to engage effectively with
diverse stakeholders.
Physical:
Ability to operate a computer, sit for extended periods, and communicate clearly.
Ability to travel to school locations as needed, within the regional territory.
Mental:
Strong organizational and problem‐solving skills.
Ability to maintain composure and sound judgment under pressure.
EDUCATION & EXPERIENCE:
No formal education or specific experience required—enthusiasm and willingness to learn are
key.
Previous experience in a similar role is a plus but not required; training will be provided.
A strong work ethic, reliability, and a positive attitude matter more than degrees or past jobs.