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Join one of the valley's busiest restaurants at Las Casuelas Nuevas. We are looking for friendly and outgoing people to be a part of the Front Desk Team. Lunch & Dinner shifts availability with previous customer service experience is preferred. If you are interested in this position, then please apply in person Wednesday through Monday (we are closed on Tuesday) 11am - 4pm
Position Summary
The Host provides warm, friendly, and immediate greetings to guests at the
door. Seats, and presents clean menus to guests in a friendly, professional,
and quick manner.
Essential Duties and Responsibilities
The essential functions
include, but are not limited to the following:
Greeting and seating guests, presenting menus to guests, informing them of special menu items
Treating guests in a manner to ensure their complete satisfaction
Taking names on a waiting list
Running the floor plan board
Observing tables and keeping track of clean, dirty, and occupied tables
Taking guest information and quoting wait time to guests accurately when tables are not immediately available
Cleaning, organizing, and stocking menus at host area
Answering phone and answering questions concerning the menu and restaurant
Take reservations, based on what is available, for guests by gathering their information
Interacting with guests coming in and as they leave, ensuring a positive dining experience
Communicate all phone calls including take out orders
Maintaining restrooms throughout shift
Performing other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
Excellent communication skills (verbally interacts with management, servers, team members and guests)
Must be able to read, write, and determine wait time based on Company’s procedures
Must visually scan restaurant for clean, unoccupied tables
Strong organizational skills and ability to multi-task
Knowledge of workplace safety procedures
Physical Demands and Work Environment
The physical demands described here
are representative of those that must be met by an employee to successfully
perform the essential functions of this position. Reasonable accommodations may
be made to enable individuals with disabilities to perform the functions. While
performing the duties of this position, the employee is continuously standing
during the entire shift. The employee frequently is required to use hands or
fingers, handle or feel objects, tools, or controls. The employee is frequently
required to walk; sit; stoop; bend; and reach with hands and arms. The employee
must occasionally lift and/or move up to 25 pounds. Specific vision abilities
required by this position include close vision, distance vision, and the
ability to adjust focus. While performing the duties of this position, the
employee is frequently required to wash hands and answer phones. The employee
with occasionally encounter hazards, including slipping and tripping. The noise
level in the work environment is usually moderate to high.
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