Guest Services & Facilities Manager (Full-Time)
Are you a jack—or jill—of all trades who thrives in a dynamic, fast-paced environment? Do you have a passion for hospitality, problem-solving, and creating unforgettable guest experiences? If so, we want YOU to join our team!
We are a fast-growing boutique luxury vacation rental company seeking an adaptable, hands-on Guest Services & Facilities Manager to be an essential part of our operations. In this role, you’ll wear many hats—ensuring our properties run seamlessly, our guests feel at home, and our team functions like a well-oiled machine.
What You’ll Do:
Oversee day-to-day operations of luxury vacation rental properties
Assist with guest check-ins/check-outs and provide top-tier guest support throughout their stay
Address guest requests, troubleshoot issues, and coordinate solutions efficiently
Schedule and oversee repairs, maintenance, and general house checks
Work closely with vendors and service providers to keep properties in top shape
Provide phone and email support for guests and operations
Perform minor property repairs and handle occasional furniture or item relocation
Collaborate with the Operations Manager to create exceptional guest experiences
What We’re Looking For:
Customer service superstar with a positive, problem-solving attitude
Someone eager to learn, adaptable, and comfortable in a fast-paced environment
A strong team player who thrives on working with others
Prior experience in vacation rentals, boutique hospitality, or property management is a plus (but not required!)
General maintenance knowledge is highly recommended
Must maintain confidentiality, professionalism, and a polished appearance
The Details:
Location: Must live in Palm Springs or surrounding Coachella Valley cities
Schedule: Requires weekends, many holidays, and on-call nights (Days off will likely be Tuesday/Wednesday)
Mobility: Some travel within Palm Springs & Coachella Valley required
Physical Requirements: May involve lifting/moving furniture, propane tanks, and other items
Why Join Us?
Competitive entry-level management income
Room for growth within a rapidly expanding luxury vacation rental company
A supportive, fun, and fast-moving work environment
If this sounds like the perfect fit for you, apply today! Please include your resume, relevant experience, and best contact info in your reply. Incomplete applications will not be considered.
We can’t wait to meet our next superstar team member!