Vacancy caducado!
- Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals.
- Serves as company liaison with customer on administrative and technical matters
- Provide technical support and incident management service desk functions (Service Now)
- Reviews, troubleshoots and approves operational quality desktops, notebooks, printers, and associated peripherals (Windows 7, 10 and Mac OS)
- Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7, 10 and Mac OS)
- Diagnoses and resolves product performance problems, Access Points, printers
- Performs maintenance and repair services (basic break fix for printers, desktops, laptops.)
- Instructs customers in the operation and maintenance of basic Windows/Mac OS
- 5+ years desktop/technical Windows support experience
- Service Now ticketing tool experience
- SCCM for software installs
- Mac software/OS support
Vacancy caducado!