Job Overview
We are seeking a motivated and enthusiastic Retail Sales Specialist to join our dynamic Spectrum Premier Dealer Team. In this role, you will be responsible for providing exceptional customer service, promoting products, and driving sales in a fast-paced retail environment. The ideal candidate will possess strong communication skills and a passion for helping customers find the right products to meet their needs. Our extensive training program, competitive base salary and generous commission structure provides the foundation you need to be a successful sales associate.
Responsibilities
● Greet customers warmly and assist them in locating products within the store.
● Conduct product demonstrations to showcase features and benefits, enhancing customer understanding and engagement.
● Meet or exceed monthly sales goals, including wireless sales.
● Educate and engage customers through product demonstrations.
● Be a team player.
● Know your stuff - maintain strong knowledge of all TV, internet and wireless products, pricing plans, promotions, and service features for Spectrum, as well as our competitors.
● Actively sell products by understanding customer needs and recommending suitable options.
● Maintain well-stocked shelves by organizing merchandise, restocking items as needed, and ensuring displays are visually appealing.
● Utilize basic math skills to handle transactions accurately and efficiently at the cash register.
● Communicate effectively with customers, addressing inquiries and resolving any issues that may arise.
● Upsell additional products or services to enhance the customer experience and increase sales volume.
● Provide excellent customer service by building rapport with customers and ensuring their satisfaction throughout their shopping experience.
● Maintain a fun, clean and exciting work environment for customers and team members
What's required to get started?
● Thrive in a fast-paced team environment
read, write, speak English language to effectively communicate with employees, customers, and suppliers in person, on the phone and by written communications.
● Lift up to 35lbs.
● Stand for prolonged periods of time
● Wearing a required uniform
● Bilingual Vietnamese is preferred.
Requirements
● Previous experience in retail sales is preferred but not mandatory; a willingness to learn is essential.
● Strong communication skills with the ability to engage effectively with diverse customers; bilingual candidates are encouraged to apply.
● Ability to work flexible hours including evenings, weekends, and holidays (Required)
● Ability to work in a fast-paced environment while maintaining attention to detail.
● A passion for customer service and a proactive approach to assisting customers.
● Experience with product demos or upselling techniques is a plus but not required.
Preferred Experience
● Knowledge of latest technology and devices
● Commissioned sales experience
● Retail sales or Wireless sales
Join our team as a Retail Sales Specialist and contribute to creating an enjoyable shopping experience for our customers!
Job Types: Full-time, Part-time
Pay: $17.00 per hour + Uncapped Commission
Shift:
10 hour shift
4 hour shift
8 hour shift
Work Location: In person