ABOUT US:
We are a renowned chiropractic rehabilitation practice, open Monday through Thursday, specializing in treating professional and amateur athletes in extreme sports. Our team is committed to providing exceptional patient care in a fast-paced and collaborative environment. We pride ourselves on our integrity, professionalism, and dedication to our patients' well-being.
POSITION OVERVIEW:
We are seeking a highly organized and adaptable Office Administrator to join our team. This role is crucial in ensuring the smooth functioning of our office operations and supporting our mission of delivering top-quality care to our patients.
PRIMARY RESPONSIBILITIES:
-Manage the daily patient visit schedule, ensuring efficient utilization of resources and accommodating urgent appointments as needed.
-Answer all phone calls, emails, and other communications promptly and professionally, providing exceptional customer service to our patients.
-Handle patient payments, insurance verification, and billing processes accurately and efficiently.
-Maintain organized and up-to-date patient files, tracking visits, billing, and other relevant information.
-Keep the office clean, organized, and stocked with necessary supplies to support our daily operations.
-Greet and room patients with kindness and professionalism, providing support and assistance as needed.
-Assist in setting up patients on therapy modalities, demonstrating care and competence.
REQUIREMENTS:
-High school diploma or equivalent.
-Excellent time management and organizational skills.
-Strong communication skills, both verbal and written.
-Proficiency in software packages such as Google Drive, Microsoft Suite, and online patient scheduling platforms.
-Ability to work independently and as part of a collaborative team.
-Integrity, patience, and a calm demeanor.
-Quick recall of information, multitasking ability, and reliability.
-Flexibility and adaptability to meet the unique challenges of treating athletes in extreme sports.
-Ability to learn independently.
APPLICATION PROCESS:
If you meet the qualifications and are excited about the opportunity to join our team, please submit your resume and a cover letter detailing your relevant experience and why you are a good fit for this position. We look forward to welcoming you to our team!