WHO ARE YOU?
Do you enjoy nightlife and customer service? We are looking for a highly motivated Porter who is passionate, motivated and resourceful!
WHO ARE WE?
Insomniac’s Clubs Division is focused on creating a best-in-class experience for our Headliners. Our expanding roster of club partners includes some of the world's top venues, delivering performances from globally renowned DJs backed by top-notch sound and visuals. The diverse calendar of events celebrates the electronic dance music community and culture, offering an endless range of experiences.
Insomniac Clubs is a separate entity from Insomniac Events, focused on curating and managing unique nightlife experiences. While we share a passion for music and creating unforgettable experiences, Insomniac Clubs operates independently from Insomniac Events and has its own payroll, benefits and organizational structure.
THE ROLE
Porter’s main responsibility is maintaining the cleanliness of the venue. Upon arrival, Porters are responsible for setting up the outside crowd rails, stanchions, and box office counter. Porters are required to wear a headset and radio in order for us to communicate. They are to listen to the radio and be aware of when a Porter is called to an area of the venue for cleanup as well as respond on the radio so we know someone is on their way. Porters will be assigned a section each night and be responsible for maintaining the cleanliness of that section for the duration of their shift.
DUTIES AND RESPONSIBILITIES:
· Setting up crowd rails outside main doors
· Setting up stanchions outside main doors
· Setting up heaters outside main doors
· Setting up lobby: Box office counter, security desk and stanchions
· Setting up photobooth
· Turning on AC units and jets for the venue
· Maintaining cleanliness of venue during operations
· Picking up glassware left on floors, staircases and bar tops
· Picking up trash throughout venue
· Returning dirty glassware to dishwasher's station
· Constantly walking around the venue and cleaning up
· Being responsible for radio and headset
· Checking in with fellow porters for instructions
· Cleaning up bio spills using proper tools (specific broom, dustpans and procedure)
· Cleaning up General Admission line (sweeping up trash)
· Polishing stanchions at the beginning of each shift (weekly).
· Support onboarding and training new team members
· In addition to the responsibilities listed above, the employee may be assigned other duties or tasks as needed.
JOB REQUIREMENTS:
· Customer Service: 2 years (Preferred)
· Ability to work Nigh Shift, Evening Shift & Weekends as needed
WORK ENVIRONMENT
· Must be able to tolerate loud noise levels & busy environments when at venues
· May work in drastic temperature climates when at venues
· Must be willing to travel to work during holidays, evening and weekend hours, as required
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac Clubs for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Insomniac Clubs strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Insomniac Clubs will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Insomniac Clubs recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac Clubs may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
Hourly Pay Range: $16.50 USD + Tips
CA - Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Exchange takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.