Training Specialist - Orange County

Contracted Training Specialist – Orange CountyPart-time (approximately 1-2 days per week)Remote / Telecommute PositionRole SummaryThe Training Specialist will contract directly to the Outside Sales Representative (OSR) to represent Eminence and is not an employee of Eminence. The roles and responsibilities listed below will take up an average of 1-2 days per week. The number of hours worked per week will depend on the number of accounts that need to be trained in any given week. The candidate should have some flexibility to accommodate these 1-2 days per week. The number of days required per week may increase over time.As the Training Specialist, your focus is to provide training and sales support to existing Spa Partner accounts. You will work closely with the OSR and the Eminence Central Office in Vancouver, Canada to provide extraordinary training and service to Spa Partners. As part of the Outside Sales team, you will also receive and process Spa Partner orders while fielding inquiries regarding orders and training. You will use expert knowledge of products, skin care, massage therapy, seasonal promotions, training techniques and extraordinary Spa Partner service to provide exciting training to each Spa Partner on a regular basis.ResponsibilitiesParticipate in all sales activities necessary to achieve the sales targets for each Fiscal Year (Fiscal Year runs 1-Oct to 20-Sep of each calendar year)Conduct regular business meetings with the decision-maker(s) at each SpaRegularly prospect new Spa Partner accounts within the assigned geographical areaIncrease product penetration by expanding the Eminence product portfolio in each Spa Partner accountDrive 'uptake' of seasonal Eminence promotions and other Eminence promotions as directed by the OSRPartner with Spa Partners and the OSR to address challenges and opportunities in each business (including, for example : menus, backbar, retail merchandising, and pricing) - including use of the Eminence Onsite Quarterly Checklist and Marketing ChecklistDeliver training to each Spa Partner at their spa location on a quarterly basis and provide Monthly Support Visits to Spa Partners that achieve a specific revenue thresholdProvide Opening Order training once a month for the first 3 months after opening a new account, as directed by the OSRMaximize the information retention of Spa Partners through tailored, inspirational, question-based training Product Instruction Manuals are provided by EminenceSend an After Training follow-up email to each account within 48 hours to answer any unresolved questions during training, provide any promised material, etc.Assist Spa Partners with placing orders and managing their inventorySupport Spa Partners with the coordination of special events as directed by the OSRRecord a detailed recap of all on-site training to be sent to the OSR within 48 hoursOpportunity to attend annual local Tradeshow(s) and Regional Training Events with OSR as a representative of EminenceAttend Eminence Annual Business Conference in Vancouver once a year (approximately 5 days in July or August) for further training and educationQualificationsHas a current Esthetician Licence and has been currently practicing for a minimum of 2-3 yearsHas experience with Eminence Organic Skin Care Treatments in a Spa - preferredAbility to travel overnight within the territory & ability to travel outside of territory as necessary - requiredValid driver's license and vehicle for assigned territory - requiredCustomer Service experience - minimum 2 yearsSales Experience - minimum 1 yearTraining facilitation and / or presentation experience - preferredExcellent communication skillsExcellent organizational skills - punctuality and reliability are essentialCustomer service skillsComputer skills (especially PowerPoint, MS Word, Excel and Outlook)