Join Our Growing Family at DHE Transportation!We're thrilled to announce the acquisition of Dependable Supply Chain Services' (DHE LTL) LTL division. As part of the Knight-Swift (KNX) family of LTL companies, we're now rebranded as DHE Transportation , alongside AAA Cooper and Midwest Motor Express.We're expanding our network and looking for a Customer Service Representative to assist with various tasks.The responsibilities of our Reps in Customer Service are, but not limited to:
Answer Calls/Emails/Chats
Tracing
Driver's ETA for Pick-ups and/or Deliveries
Documents Requests
Quotes
Schedule Pick-ups
Process Reconsignments
Process Return to Shipper
Research and Process disposition of refused freight
Submit Corrections
Research and assist customers with disputes
Charges
Accessorials
W&I
Assist customers with Claims
Assist Customer with the use of our Website.
Schedule delivery/pick-up appts.
Pay Range: 20.00-23.00 perhour, General Benefits:Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Category: DHE General Office