OverviewFounded in 1955 Dignity Health – Northridge Hospital Medical Center is a 394-bed acute care nonprofit community hospital located in Northridge California. The hospital offers a full complement of award winning services including the Leavey Cancer Center a cardiovascular center stroke center the Center for Assault Treatment Services a pediatric medical center and the only pediatric trauma center in the San Fernando Valley. As a leading provider of compassionate high-quality and affordable patient-centered care we share a rich legacy with Dignity Health one of the nation’s five largest health care systems. We are part of a 21-state network of nearly 9000 physicians 62000 employees and more than 400 care centers. Visit dignityhealth.org/northridgehospital for more information.Community Patient Navigator - Community & School Health InitiativeNorthridge Hospital Medical CenterNorthridge Hospital Medical Center is seeking a passionate and dedicated Community Patient Navigator to join our Community Health Work & Sustainable Outreach and Navigation (CHW SON) team. This position is grant-funded and will play a vital role for outreach and engagement to provide direct referrals to services for people who were the most affected by the pandemic. The goal is to further reduce health disparities by addressing social determinants of health, offering early intervention, and promoting health education.Responsibilities
Proactively reach out to newly diagnosed patients and their families to provide information and support.
Conduct initial assessments to understand individual needs and develop personalized care plans.
Build rapport and establish trusting relationships with patients and their families.
Guide patients through the complex healthcare system, including scheduling appointments, coordinating care, and navigating insurance processes.
Advocate for patients' needs and rights, ensuring they receive timely and appropriate care.
Provide emotional support and resources to patients and their families.
Connect patients with relevant community resources, such as financial assistance programs, transportation services, and support groups.
Collaborate with healthcare providers, social workers, and other professionals to ensure comprehensive care.
Maintain accurate records of patient interactions and outcomes.
Contribute to program evaluation and reporting activities.
Other duties as assigned.
Qualifications
BS degree or equivalent college education and work experience required
6 months of experience working with the public or with community groups.
Excellent verbal and written communication skills and information management skills required.
Excellent organizational skills required.
Bilingual Spanish preferred
CA Driver License
Proof of Insurance
Fire Card (must obtain within 90 days of hire date. We offer the classes in the hospital)
Pay Range$25.70 - $35.34 /hourWe are an equal opportunity/affirmative action employer.