Minimum qualifications:
Bachelor’s degree or equivalent practical experience.
5 years of program management experience.
Experience with User Research, and/or Research focused tools and methodologies.
Preferred qualifications:
Experience using research findings and insights to drive strategy and long term planning.
Experience analyzing data and delivering recommendations for improvement.
Knowledge of technology trends and issues.
Ability to work across organizational boundaries to define, manage, and prioritize work.
Excellent communication, presentation, and analytical skills; ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization.
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development.Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.As a Senior UX Research Program Manager (UX Programs and Operations), you will combine expert project management skills with a passion for user research to help your team improve the design of products that are used by billions of users. You will work directly with our UX Research teams to establish and create UX programs that amplify the voice of our end-users and help scale Research operations across our product teams.In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.The US base salary range for this full-time position is $142,000-$211,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google (https://careers.google.com/benefits/) .
Manage detailed research programs to amplify the user voice across product teams.
Serve as a critical partner on research specific programs to help UX Researchers run studies and consolidate research findings to improve the product experience.
Identify opportunities to scale research operations by building and promoting repeatable processes, playbooks, infrastructure, and best practices.
Collaborate across UX teams to scale and execute project plans end-to-end, thinking about how to optimize resourcing, time, and funding investment.
Identify dependencies between programs managed. Identify where our prioritization could be better with clear rationale.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.