The Meadowbrook Swim and Tennis Club at Monterey Bay is seeking an energetic, self-driven, and dynamic Part-Time Member Service Associate to be a part of our team! This position will offer you opportunities to work with many departments in our club, giving you the knowledge to tackle anything that comes your way. The Club has been in business for many years and has a strong history of excellent service with a wonderful community.
Responsibilities include but are not limited to:
Assisting members/customers by booking services and responding to calls/ vm's/ texts and emails.
Regular property walks
Providing exemplary customer service to all members, clients and vendors
Assisting with the maintenance of client/vendor files
Providing daily reports of updates/ tasks
General cleaning/ tidying as needed
Checking pool levels daily
The ideal candidate will possess the following experience and attributes:
Professionalism (appearance, mannerisms, communication, etc.)
1+ years working in an office environment/ customer service
Knowledge of both PC and MAC operating systems
Intermediate level experience working with Microsoft Office suite
Unwavering punctuality
Strong organizational and interpersonal skills
Excellent communicator (orally and written)
Problem Solver
Calm, yet effective, under pressure
Ability to efficiently multi-task
Fast learner and detail oriented
Ability to work with little or no supervision
Show patience and kindness to all
Tennis knowledge and/or experience is preferred but not required.
To be considered for an interview, please respond via email with a personal introduction of yourself and why you think you would best fit this position. Your resume may be attached as a PDF or pasted into the email.
Applicants must be able to legally work in the United States.
College students will be considered.
Must be open to working weekends.