Account Specialist

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.Job Summary:The Entry Representative in Inside Sales is responsible for supporting the inside sales team by identifying potential customers, conducting market research, and assisting in the development of sales strategies. They help in preparing sales presentations, maintaining customer databases, and providing administrative support to the sales team. This role requires strong communication skills, attention to detail, and the ability to work collaboratively with other team members. The Entry Representative plays a crucial role in helping the company expand its customer base and achieve sales targets.Responsibilities:Customer Relations: Build and maintain strong relationships with customers Respond promptly to customer inquiries and concerns Provide excellent customer service and ensure customer satisfaction Understand and address customer needs and preferencesOrder Processing: Receive and process customer orders Verify accuracy of order information and pricing Coordinate with other departments to ensure timely and accurate order fulfillment Resolve any issues or discrepancies related to ordersSales Support: Assist sales team with administrative tasks and follow up on leads Generate and send quotes to customers Track and report sales data and trends Collaborate with marketing team to support sales effortsData Management: Maintain accurate and up-to-date customer and sales information in database Track and report on sales metrics and performance Analyze data to identify potential sales opportunities Ensure data integrity and security in accordance with company policiesHigh Impact Behaviors: Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices. Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions. Results-Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.Qualifications: Bachelor’s degree in Business, Marketing or a related field or equivalent work experience that provides exposure to fundamental theories, principles, and concepts. Basic understanding of sales principles and practices. Strong analytical and problem-solving skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Excellent written and verbal communication skills. Ability to work collaboratively in a team environment. Strong attention to detail and organizational skills. Ability to manage multiple tasks and prioritize effectively.Salary range:$59,500.00 - $95,500.00Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation