Office Services Associate

Description We are offering a short term contract employment opportunity for an Office Services Associate in Menlo Park, California, United States. This role is central to our operations, providing essential back office services across various areas. The Office Services Associate will be involved in several facets of our business, including reprographics, mail services, hospitality, facilities, audio/visual, and reception duties.Responsibilities: Conducting office services in a digital environment, utilizing various tools and platforms Providing customer service, ensuring the creation, maintenance, and enhancement of customer relationships Handling sensitive and confidential documents and information with utmost care and discretion Using problem-solving skills to resolve issues and escalating to a supervisory level when necessary Working effectively in a team environment, interacting with diverse backgrounds and functions Maintaining logs for all office services work and ensuring that job tickets are properly filled out before beginning work Following established procedures for office services work, including reprographics, mail, and intake functions Communicating effectively with supervisors or clients regarding job or deadline issues Prioritizing workflow and ensuring quality assurance on own work and work of others Troubleshooting basic equipment problems and placing service calls when needed. Requirements Demonstrated expertise in Customer Service, with the ability to handle client queries and concerns effectively and professionally. Proficient in various Office Functions and Operations, including the management of office supplies, handling correspondence, and coordinating with different departments. Knowledgeable in company Procedures and Policies, ensuring all activities adhere to the set guidelines. Experience in Answering Inbound Calls, providing information, and redirecting calls as necessary. Capable of Supervising teams and coordinating tasks to ensure efficient operations. Familiarity with Hiring Processes, contributing to the recruitment of new staff. Skilled in Scanning and digitizing documents, maintaining electronic records for easy access and retrieval. Experience in Receptionist Duties, including greeting visitors, setting appointments, and handling mail. Ability to Troubleshoot office equipment issues and coordinate with maintenance services for repairs. Knowledge of Facility management and upkeep, ensuring a clean and productive work environment. Proficiency in Digital tools and software, enhancing productivity and efficiency. Excellent Communication Skills, both written and verbal, for effective team collaboration and client interaction. Experience in Scanning Documents and maintaining digital archives for easy access and retrieval. Ability to Maintain Logs of office activities, including incoming and outgoing correspondence, visitor logs, and maintenance schedules. Knowledge of operating office Machinery, including printers, scanners, and fax machines. Understanding of Quality Assurance procedures, ensuring all office activities meet the set standards. Experience in Distributing Faxes across the office, ensuring timely delivery of important communication. Willingness to work Overtime as required, demonstrating flexibility and commitment. Skilled in handling Service Calls, coordinating with service providers for office maintenance and repairs. Experience in handling Confidential Documents, ensuring secure storage and disposal. Familiarity with Perks and benefits administration, contributing to staff satisfaction and retention. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .