Job Title: Part-Time Sales Associate
Location: Mendocino Chocolate Company, Fort Bragg & Mendocino Locations
Reports To: Store Manager
Hours: Part-Time, Must work Sundays, additional hours required on Tuesdays, Wednesdays, and Saturdays
Transportation: Required (both locations)
About the Position:
We are looking for a motivated and reliable Part-Time Sales Associate to join our team at Mendocino Chocolate Company. This role is essential in providing excellent customer service and supporting the day-to-day operations of our two retail locations.
Responsibilities:
Greet customers and provide exceptional service in a friendly, professional manner.
Assist with product recommendations and sales.
Handle cash and process transactions accurately.
Ensure shelves are stocked and displays are attractive and organized.
Assist with packaging, labeling, and maintaining product inventory.
Keep the store clean and well-maintained.
Support opening and closing procedures.
Handle customer inquiries and resolve issues promptly.
Collaborate with team members to meet store goals.
Perform other duties as assigned by the store manager.
Training:
New hires will undergo 5 consecutive days of training to ensure they are well-versed in our products, sales techniques, and operational procedures.
Schedule:
Ideal schedule: Sundays, Tuesdays, and Wednesdays, with some shorter shifts on Saturdays (3.75 hours).
Flexibility is needed during the busier months (including the holiday season).
Holiday Schedule:
This position requires working during holidays, except for Thanksgiving Day, Christmas Day, New Year's Day, and Easter (when the store is closed).
Requirements:
Must be able to work at both store locations (transportation is essential).
Must be available to work Sundays.
Strong communication and customer service skills.
Ability to work independently and as part of a team.
Basic math skills for handling transactions and inventory.
Positive attitude, reliability, and a strong work ethic.
Ideal Candidate:
Prior retail or customer service experience is preferred but not required.
Ability to learn quickly and adapt in a fast-paced environment.
Must be able to lift up to 30 lbs.
Friendly and approachable demeanor with a passion for chocolate!